Support Issues

Managing support issues in EnigmaERP is a structured process which is aimed at addressing user concerns.

While raising a support issue, it is essential to document and categorise based on its severity and impact on business processes. Assigning the appropriate priority level helps in allocating resources efficiently.

Adapted for EnigmaERP from the ERPNext documentation, © Frappe Technologies Pvt. Ltd. Content licensed under CC-BY-SA 3.0. EnigmaERP is a product of Enigma and is not affiliated with or endorsed by Frappe Technologies Pvt. Ltd.